Western Governors University (WGU) is known for its flexible, competency-based education model, allowing students to earn degrees at their own pace. One important part of this system is the WGU Online Exam, which is designed to test a student’s knowledge while maintaining academic integrity. 

If you are a WGU student preparing for your online exams, this guide will help you understand how the process works, what technical requirements you need, and what rules you must follow to avoid issues. 

How Does the WGU Online Exam Work? 

Taking an online exam at WGU is a simple process if you prepare correctly. Here’s a step-by-step breakdown of what to expect: 

1. Scheduling Your Exam 

Before taking the test, you need to schedule it through WGU’s exam portal. You can pick a date and time that suits your schedule. It is recommended to choose a time when your home is quiet and free from distractions. 

Once you schedule the test, you will receive a confirmation email with instructions on how to prepare. 

2. Checking Technical Requirements 

To take a WGU exam at home, your device must meet certain technical requirements. Before the exam, WGU provides a system check to ensure that your computer is ready. 

Here’s what you need: 

1. A Windows or Mac computer (Chromebooks and mobile devices are not supported) 

2. A stable internet connection to prevent disconnection during the exam 

3. A webcam and microphone so the proctor can monitor you 

4. A quiet, well-lit room with no one else present 

It’s important to complete the system check in advance to avoid technical issues on test day. 

3. Preparing Your Testing Environment 

On the day of your exam, your workspace must follow strict guidelines. 

1. No other people are allowed in the room 

2. Your desk should be completely clear (only your computer, keyboard, mouse, and a transparent water bottle are allowed) 

3. Mirrors, extra screens, or reflective surfaces must be covered 

4. Your phone, notes, or any unauthorized materials must be out of reach 

If the proctor sees anything suspicious, your test may be stopped, and you might need to reschedule. 

4. Identity Verification 

Before starting the test, you must verify your identity by showing a government-issued ID. The proctor will check if your name matches your WGU account. 

Make sure your webcam is clear and your face is fully visible, or the proctor may not allow you to continue. 

5. Taking the Exam 

Once your setup is approved, the exam will begin. The proctor will watch you through your webcam for the entire test. 

Here are the most important rules to follow: 
 

1. Always stay seated and visible in the camera 

2. Do not talk or make unnecessary movements 

3. Do not use notes or any unauthorized materials 

4. Do not leave the room unless scheduled breaks are allowed 

If you break any rules, the proctor may stop your test, and WGU may investigate the situation. 

6. Submitting Your Exam and Receiving Results 

After completing the exam, you will submit your answers. Some tests provide instant results, while others may take time to be reviewed. 

If there were any issues during the test, WGU may contact you to verify your exam session before finalizing your score. 

Common Issues and How to Fix Them 

Even with good preparation, some students face challenges while taking their online exams. Below are some common issues and solutions: 

1. Internet Problems 

1. Use a wired connection instead of Wi-Fi for better stability 

2. Restart your router before the exam 

3. If you disconnect, try to rejoin quickly and inform the proctor 

2. Computer Freezing or Lagging 

1. Restart your computer before the exam 

2. Close all unnecessary applications to free up memory 

3. Run the system check to ensure your computer is ready 

3. Proctor Asking to Adjust Your Setup 

1. Follow their instructions without arguing 

2. Make sure your workspace follows all the required guidelines 

3. Always keep your face visible in the webcam 

4. Test Anxiety 

1. Take deep breaths and stay calm 

2. Read each question carefully before answering 

3. Manage your time wisely and don’t rush 

Online Exam Rules and Guidelines 

WGU has strict policies to maintain the integrity of its online exams. Students must follow these rules carefully to avoid any issues. 

Basic Rules You Must Follow: 

1. Always stay visible in the webcam 

2. Do not use phones, notes, or any extra materials 

3. Keep your workspace clear and distraction-free 

4. Do not talk, whisper, or communicate with anyone 

5. Do not take photos or screenshots of the exam 

Tips for a Smooth Exam Experience 

✔ Choose a quiet time to take the exam 
✔ Test your internet connection in advance 
✔ Prepare your ID before the exam starts 
✔ Follow all exam rules to avoid problems 
✔ Stay calm and focused during the test 

The WGU online exam is an important part of earning your degree. Understanding the process, preparing your equipment, and following all the rules will help you avoid issues and pass your test smoothly. 

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